Global

Innovation propelling CWT Solutions Group forward

Global perspective

Earlier this year the CWT Solutions Group launched its own website, updated its branding, and offered a sneak peak at a number of innovative new products and services in the works that move the group far beyond its historical foundation of airline and hotel consulting. CWT Vision recently caught up with the CWT Solutions Group’s three regional leaders in their respective parts of the world – Mike Orchard in Asia Pacific; Vincent Lebunetel in Europe, the Middle East, and Africa; and Joel Wartgow in the Americas – to get their take on all of the activity currently underway.

CWT Vision: Vincent, of all the innovations the CWT Solutions Group currently has in development, which would you say is the most forward thinking?

I believe it is the travel stress index, because it seeks to quantify the cost to the organization of the stress that employees can incur from traveling, and use this information to help buyers make better travel policy decisions. Without this information, many organizations unknowingly follow the old adage of “penny wise and pound foolish.” For example, a company might adopt a travel policy that saves $1 million a year by pushing more travelers into economy class, but what they don’t realize is that the impact of that decision is actually costing $3 million a year in lost productivity or other traveler stress that reveals itself in sick days, etc. The travel stress index will consider all of these factors so buyers can make more informed decisions.

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